Leadership & Service Delivery Strategist

An accomplished communications, brand, business development, event management and service delivery strategist, Carolyne is a successful leadership and business optimization specialist with over 20 years of experience across a broad range of disciplines. She specializes in effective communication for personal, professional and organizational development and has an in-depth knowledge of developing practical strategies to improve business outcomes. She has an innate ability to influence change and inspire positive behavioral dynamics across various groups, gained from work with corporate organizations, as well as management consulting. She is passionate about creating personal and professional transformation in Africa by enabling brands deliver on their promise to internal and external stakeholders, and for professionals to communicate effectively towards creating dynamic personal brands in their personal and professional capacities.

As a seasoned Toastmaster and the incumbent global winner of the International Award for the 2020 International Speech Contest, she is an ardent and passionate communications professional with practical experience in the areas of corporate communications, event and workshop facilitation and corporate training, in addition to customer service strategy, business development, marketing, branding, public relations, and corporate social responsibility programmes.

She is also the founder of iSpeak –a programme for children from underprivileged communities that seeks to inspire them to speak with confidence, and articulate themselves with grace, to enable them to become holistic members of society She sits on several boards including ICX Kenya, WED Society, PACEmaker International, Eenovators and BSK. Carolyne is an influential public speaker, having spoken to numerous local and international audiences on topics including personal development, leadership and governance, change management, leading self and teams, personal branding, inspiring performance, embracing diversity, living authentically amongst many others. She is also an engaging master of ceremonies and event facilitator with a track record for crowd engagement, smooth programme facilitation and seamless event flow.

She is currently the CEO of Springboard Capital Ltd a leading microfinance providing financial lending and advisory services to corporates and businesses to empower and capitalize their investments and operations.

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