Jackie has a wealth of experience in HR, with over 11 years of expertise spanning multiple sectors including auditing, banking, IT, and public service. She has a proven track record in Talent Management, Employee Relations, Performance Management, and driving organizational change. Throughout her career, Jackie has consistently developed and executed HR strategies that align with broader business goals, ensuring talent is leveraged to its full potential.
Currently, Jackie serves as the Head of Performance, Talent Development, and Change at the Rwanda Social Security Board, a leading social security institution in Rwanda. In this role, she is responsible for shaping and implementing HR strategies that drive human capital effectiveness, foster employee growth, and enhance organizational performance.
Jackie’s experience across various industries has given her a global perspective on talent development, and she is known for her ability to navigate complex HR challenges while keeping a focus on results. She excels in fostering strong employee relations and creating work environments that promote employee well-being, engagement, and performance.
Her approachable demeanor and strong communication skills makes her a trusted advisor within the organizations she’s worked with, and her forward-thinking approach ensures that her strategies are aligned with the latest HR trends and best practices. She has consistently implemented successful employee development programs and optimized HR processes to help organizations meet their goals, making her an invaluable asset in shaping the future of human capital.