Group Operations Director, ITM Holding

Ms. Mwiza Lys is a seasoned business development professional with over a decade of experience driving growth and innovation within various sectors, primarily in Rwanda and across several African countries. Her expertise spans Market Analysis, Business Strategy Development, Financial Management, and Organizational Development. Currently serving as the Group Operations Director at ITM Holding, Lys oversees the entire business ecosystem, encompassing eight subsidiaries and eighteen branches across Africa and Europe.

A proven track record of Achievements includes:

• Group Operations Director at ITM Holding: Successfully overseeing the operations of eighteen countries, coordinating intercompany transactions, and managing a team of more than a dozen Country Managers and Managing Directors.

• Establishing the first subsidiary of ITM Group in Rwanda: Successfully launching a new company with foreign investment, navigating market challenges, and establishing a strong HR brand and presence on the market.

• Revitalizing ITM Katope Lda in Angola: Successfully re-defined the business model, implemented a digital marketing strategy, and maintained team productivity during the COVID-19 pandemic transition to remote work.

• Driving Business Development and Expansion across Africa: Spearheaded new product development at ITM Holding, expanded service offerings, and conducted extensive market research across various African markets which resulted in opening five new branches in Eastern, Central, and Western Africa.

• Founding and leading SLP Home Ltd: Transforming a hobby into a thriving interior design company in Rwanda by securing seed funding from the MasterCard Foundation, and subsequently developing the business to achieve 200% YoY growth.

• Spearheading innovation in banking at the Bank of Kigali PLC: Her seven years of banking experience in Rwanda, successfully managing and growing a portfolio of highnet- worth clients, expertly handling complex financial transactions such as international transactions and developing tailored banking solutions to the bank’s high-profile clientele.

Lys’s skills encompass Visionary Leadership, Strategic Planning, and Effective Cross-Cultural Communication as a fluent speaker of Six languages, reflecting her commitment to global understanding and cultural diversity. She Holds an MBA from Oklahoma Christian University, a Bachelor’s Degree in Economics and Business Studies from Kigali Independent University, and an Accounting Diploma from AUCA.

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